Careers

The only thing more exciting than shopping at Galleria Dallas is being part of the team that makes it so special! Find opportunities with our retailers below.

Food Servers and Cashiers

Company Description: Uncle Sharkii Poke Bar is a Hawaiian poke bowl and boba milk tea establishment coming soon to the Galleria Dallas located on rink level. The menu features signature Hawaiian poke bowls with a variety of seafood options and Asian-infused flavors. 

Role Description: Uncle Sharkii Poke Bar is hiring part-time Food Service Workers/Cashiers. Your daily tasks will include food and beverage preparation, ensuring food safety and quality standards, and providing excellent customer service. Benefits include competitive pay and a flexible work schedule. 

Qualifications:

  • Food prep/food service skills

  • Strong customer service/communication/interpersonal skills

  • Ability to work efficiently in a fast-paced environment

  • Attention to detail and cleanliness

  • Prior experience in a food service role is preferred but not required

Send resumes to unclesharkii@mcmfreshbiteco.com. Visit www.unclesharkii.com/jobs for more information.

Retail Supervisor in Training

Position Overview: Join our grand opening team for our first location in Dallas, TX at Galleria Dallas!

Reporting to the Store Manager, the Supervisor in Training is the pace setter and role model for customer service in the store. Their key function is to ensure all Sales Associates in their respective department, or zone, exceed customer expectations. Additionally, they are responsible to help train, oversee and develop Sales Associates on store standards.

Click HERE to apply.

Key Responsibilities:

  • Key Holder

  • Motivates their team to meet and exceed sales

  • Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules

  • Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met

  • Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases

  • Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones

  • Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs

  • Assists management to identify issues in the store

  • Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers

  • Follows all company policy and procedures & notifies management of any infractions

  • Assists with special projects as assigned by management

Requirements:

  • High School Diploma or GED, Bachelor's Degree preferred

  • Ability to train and develop a team with strong communication skills

  • Ability to calculate figures and amounts such as discounts and percentages

  • Ability to work a flexible schedule that meets the business needs, including evenings and weekends

Full-Time Availability Requirements:

  • Average 32 or more hours per week based on business seasonality.

  • Open availability on weekends (religious exemptions will be considered).

  • Restrictions on availability limited to two days per week.

Compensation/Benefits:

  • $18.50/hour starting rate

  • Medical, dental, and vision coverage

  • 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute

  • Paid parental leave

  • Fertility benefits, including IVF

  • Life insurance

  • Short-term and long-term disability insurance

  • HSA/FSA options

  • Employee Assistance Program

  • Vacation & Personal Time Off

  • Sick & Wellness Time Off

  • 30% Employee Merchandise Discount

  • Employee Referral Bonus

  • Commuter benefits

  • ... and more!

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Retail Sales Associate

Position Overview: Join our grand opening team for our first location in Dallas, TX at Galleria Dallas!

The Sales Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale.

Click HERE to apply.

Key Responsibilities:

  • Meet and exceed sales goals

  • Maintain brand and operational standards (visual, cleanliness, etc.)

  • Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles, and saying the 6 standard phrases

  • Be knowledgeable of fitting room standards and assist when needed

  • Act as cashier when required by following cashier protocol

  • Process shipment and ensure all merchandise is represented on the floor in full size run

  • Assist management in identifying and resolving issues in the store

  • Provide product and brand knowledge to customers

  • Follow all company policy and procedures & notify management of any infractions

  • Assist with special projects as assigned by management

Requirements:

  • High School Diploma or GED

  • Ability to effectively communicate and follow instructions

  • Ability to work a flexible schedule that meets the business needs, including evenings and weekends

  • Ability to stand for long periods of time, read computer terminals, and push, pull, or move objects of at least 25 pounds

  • Ability to effectively maneuver around sales floor and stockroom, including repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing

The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Part Time Sales Associate

Description

Part time sales associates are fun, genuine, and team-oriented individuals who contribute to store sales and Guest satisfaction goals by providing individual and groups of Guests a unique and memorable "WOW" experience. Providing this experience includes, but is not limited to, assisting with choosing, stuffing, dressing, naming, and purchasing their new furry friends, while maintaining store visual and housekeeping standards. Starting pay for this position is $11.50/hour with annual raise opportunities based on performance.

Click HERE to apply.

Responsibilities:

  • Knowledge in current store sales, contributing metrics and conversion goals with ownership of individual contribution.

  • Make a connection with Guests by providing a personalized approach – welcoming and greeting all Guests with a smile, while being genuine and sincere.

  • Engaging Guests in conversation by using open-ended questions to assess reason for visit and to make experience personal.

  • Use information gained from engaging with guest to convert Guests and drive sales. This should include inviting Guests to come in and learn about our store.

  • Knowledge of current promotions and newest products in order to assists Guests.

  • Follow our “Experience First” approach to assist Guest through the entire BABW experience.

  • Suggestive sell in order to maximize store results and enhance the Guest’s experience.

  • Support our company party commitments by suggesting parties to all guests and by delivering a great party experience.

  • Maintain visual and housekeeping standards to create the brand experience unique to BABW.

  • Follow all company policies and procedures including by not limited to Cash Management, Attendance, and Security.

  • Complete all other tasks as may be assigned by store management.

Qualifications:

  • Out-going, ambitious and success oriented

  • Exceptional communication and selling skills

  • Models personal and professional integrity

  • Flexible and adaptable in a fast-paced work environment

  • Enjoys a high energy environment and demonstrates an appreciation for children of all ages

  • Represents a neat and clean appearance

  • Must be at least 18 years of age in North America

Job descriptions are used for informational purposes only and are not to be considered all-inclusive of responsibilities within a position, and my change periodically with or without notice. We reserve the right to add, delete, change duties, formally or informally, verbally or in writing, at any time.

Jewelry Consultant

Do you thrive on building personal relationships that will last a lifetime? Join the Zales team today to help customers celebrate life and express love! Learn more and apply HERE.

Your role at Zales:

As a part of our Sales Team you are responsible for providing a superior experience to our valued customers. In addition, you will:

  • Engage customers in conversation to understand their needs and desires

  • Ability to present merchandise and share detailed information regarding features and benefits of products

  • Provide information regarding extended service plans and financing options

  • Meet individual and team sales goals

We think you’d be great for this role if you have:

  • A desire to help our customers celebrate the special moments in their lives

  • Strong customer service, sales, retail and/or jewelry experience

  • Flexible availability to work during “peak” retail hours such as nights, weekends, and holidays

  • A positive, customer-focused approach in delivering an exceptional customer experience

  • Strong communication and relational skills

We put our People First by offering the following benefits:

  • Base pay plus commission on sales

  • Medical, dental, vision and prescription insurance (full-time team members)

  • 401(k)

  • Paid Time Off (full-time and part-time team members)

  • Paid holidays (full-time team members)

  • Tuition reimbursement, including DCA courses based on position

  • Training — Associate Training System, Management Training System, District Manager in Training, career development and more

  • Merchandise discounts

  • Incentive trips and contests

Zales is part of the Signet Jewelers family and is an equal opportunity employer committed to promoting inclusion and diversity for all employees. We value integrity, teamwork and offer opportunities for advancement as part of our promote from within philosophy.

Please know that while we appreciate every applicant's interest in joining our team, we can only contact those selected for further consideration.

Sales Supervisor | Full-Time

As a leader within Giorgio Armani Corporation, you will be part of a diverse leadership and sales team, who you will inspire and motivate each day. You will assist in aligning the entire team on driving sales, providing an excellent client experience, building strong talent and ensure the store operates efficiently and effectively. Your ability to combine entrepreneurial spiritpassion for the brand and knowledge of the luxury/retail business with organizational skills to manage the store will greatly influence the client and associate experience.

As a Sales Supervisor, you will also provide input on client relationship strategies. Your daily presence on the sales floor will drive excellence in client experiences and ensure that associates are receiving in-the-moment coaching. You will help shape and execute store strategies to build trusting relationships with clients and associates to drive revenue. In addition, you will be accountable for ensuring appropriate communications are cascaded throughout the team.

To succeed in this role, you are willing to lead by example and with integritycollaborate, be intellectually curiousstrategiclead through ambiguity and change and results oriented. As a member of the management team, you will also be responsible for driving sales personally and through the team.

Our team mission is passionately conveying the vision of Giorgio Armani.

Qualifications & Skills

  • Demonstrated success as a Client Advisor in results and strong team player

  • College/Post-Secondary degree preferred

  • Excellent communication (verbal and written) skills and the ability to influence partners and motivate team

  • Experience with Retail Systems and Office programs, i.e. Excel, Word and PowerPoint

  • Open availability and able to work a flexible schedule, including holidays, nights, and weekends

  • While not required, Italian, Spanish, French, Mandarin, or other language skills are considered a strong asset

The appointed candidate will be offered an hourly rate of $19.00, plus the opportunity to participate on a bonus or commission benefit plan depending by brand, with a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and retirement plans with employer contributions.

Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Send resume to Isaac Solis – isolis@giorgioarmani.com

Apply here.

Merchandise Flow Supervisor | Full-Time

As a leader within Giorgio Armani Corporation, you will be part of a diverse leadership and sales team, who you will inspire and motivate each day. You will work with the General Manager to support the entire team on driving sales, providing an excellent client experience, building strong talent and ensure the store operates efficiently and effectively. Your ability to combine entrepreneurial spirit, passion for the brand and knowledge of the luxury/retail business with organizational skills to manage the store will greatly influence the client and associate experience.

As a Merchandise Flow Supervisor, you will also provide input on merchandising strategies. Your daily presence on the sales floor will provide you the opportunity to understand the business on the front line, and you will have the opportunity to use the insights to improve the store’s business. You will help shape and execute store strategies to drive revenue. In addition, you will be accountable for ensuring appropriate communications are cascaded throughout the team.

To succeed in this role, you are willing to lead by example and with integrity, collaborate, be intellectually curious, strategic, lead through ambiguity and change and results oriented. As the person accountable for the back of house, you will also be responsible for driving sales by ensuring a well-organized stockroom and strong merchandise flow (replenishment) practices, markdown execution, stock accuracy, as well as supplies and facilities management.

Our team mission is passionately conveying the vision of Giorgio Armani.

Qualifications & Skills

  • Minimum Two (2) years of experience in similar retail shipping & receiving management

  • College/Post-Secondary degree preferred

  • Excellent communication (verbal and written) skills and the ability to influence partners and motivate team

  • Proficiency with Retail Systems and Office programs, i.e. Excel, Word and PowerPoint

  • Open availability and able to work a flexible schedule, including holidays, nights, and weekends.

The appointed candidate will be offered an hourly rate of $18.00, plus the opportunity to participate on a bonus or commission benefit plan depending by brand, with a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and retirement plans with employer contributions.

Send resume to Isaac Solis – isolis@giorgioarmani.com

Apply here.

Sales Associate / Key Sales / Seasonal Opportunities

"Be More You” isn’t just our tagline, it’s our life’s mission – a way to help people Celebrate Live and Express Love. And we’re always looking for expressive, charismatic people to embody that mission and help others bring out what’s inside them in bold ways. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and help them express love and themselves like never before. Learn more and apply here.

SEASONAL POSITIONS NOW AVAILABLE

Banter by Piercing Pagoda is looking for dynamic, driven and creative individuals to join our team.

Are you ready to use your business and sales skills to begin a financially rewarding career? If you are the type of person that enjoys working with the best of the best and celebrating the successes of a strong team, then you should apply to Banter by Piercing Pagoda. Make the decision to build your career with a company that thrives on an outstanding customer experience, intense and continuous training and being able to make a difference in our customer's and employee's lives. If you have the drive and passion to succeed, apply with us today!

Key Sales Associate ​

Join our team as a Key Sales Associate and have a positive impact on many lives. Our Key Sales Associates are responsible for engaging customers in conversation to understand their needs and objections; presenting merchandise and detailed information on features and benefits; offering extended service plans and financing options; working with the entire sales team to provide a superior experience to all of our valued customers and meeting individual and team sales goals. May also assist the Store Manager and/or Assistant Manager with supervisory duties.

We value integrity, diversity, teamwork and opportunities for advancement maintaining our promotion from within philosophy. We provide training on sales techniques, product knowledge, and skills to take your career to the next level. In return, we ask that you bring your commitment to excellence, desire to grow and ability to provide a superior customer experience.

Job Requirements:

One year of sales, retail and/or jewelry experience is preferred, but not required.

A Sampling of our Total Rewards:

Base pay plus commission on sales Benefits including Medical, Dental, Vision and Prescription Insurance (Full Time Team Members) 401 (k) Paid Vacation and Paid Holidays (Full Time Team Members) Tuition Reimbursement and DCA courses based on position Training - Associate Training System, Management Training System, Career Development and more Team Member Merchandise Discounts Incentive Trips and Contests Signet Jewelers operates mall-based Banter by Piercing Pagoda kiosks throughout the United States.

Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant's interest, we can only contact those selected for further consideration.

Sales Advisor

Job Description

About the Role

As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.

Apply here.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

Customer Sales & Profit

  • Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service

  • Willingness to engage and have conversations with customers to provide excellent service

  • Guide customers through our fashion trends, stories & products in all areas of the store

  • Ability to effectively promote and sell our products to customers

  • Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives

  • Representing yourself and the H&M brand positively during all customer interactions

  • Support with commercial or operational actions to reach sales targets with store management team

Fashion & Trend Awareness

  • Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.

  • Use your product & fashion knowledge to share relevant information to customers

Team & Development

  • Retain and share your service, fashion and store operations knowledge and skills with colleagues

  • Follow all procedures, routines, and legal requirements in all areas of the store

  • Give & receive feedback with your colleagues to learn, develop & support each other

  • Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development

Retail Operations/ Visual & Commercial Execution

  • Complete full garment cycle from unpacking and refill to steaming and ensure good garment care

  • Operate fitting room and checkout areas according to best practice & processes

  • Contribute to a clean and tidy sales floor and back of house (including stockrooms)

  • Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines

  • Ensure good stock levels with replenishment routines on sales floor

  • Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)

  • Support with opening and closing of the store

Following all H&S guidelines and legal requirements applicable to role and responsibilities

Qualifications

Who You Are

  • As a Sales Advisor, you'll be passionate about fashion and everything we create in-store.

  • Motivated by giving customers a great experience.

  • You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented.

  • You should also enjoy working in a collaborative and dynamic environment.

  • You have sales experience working in a dynamic and collaborative environment that you can apply to your role

  • Experience working with customer service in fashion, retail or other service-related industries

Why You'll Love Working at H&M

  • We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability

  • We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years

  • You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues

  • We are an inclusive company where you're encouraged to be yourself at work

  • You will have access to a large global talent community, where career growth and aspirations have no limits

  • We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community

  • You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Additional Information

Job Status: Hourly, Non-Exempt

EEOC Code: SLS

Compensation: Sales Associates Pay Rate $15.00 per hour**

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion.

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com, and use Ask a Question.

Benefits:

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity:

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence, all diversity dimensions are considered in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description:

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.

Store Roles Assessment:

We want to inform you that we use automated decision-making for skill-based recruitment within some of our stores. This means that your responses will be evaluated and scored by an assessment tool that applies predefined criteria set by H&M Group.

The purpose of the assessment tool is to ensure a fair and objective assessment of your skills and suitability for the role. This is validated through strategic human oversight and has been audited according to New York legislation. You can read more about the result here. You’ll be able to provide feedback after the assessment and you always have the opportunity to ask questions.

If you have any difficulties or concerns with the current assessment method, you can request for an alternative method of assessment. Please contact us at recruitmentsupport@hm.com as soon as possible to discuss your options. We’ll try our best to meet your needs.

Part-Time Key-Holder

Customer Experience

  • Protect the customer experience in all areas.

  • Help achieve clientele and data capture goals in order to drive sales and maintain customer focus.

  • Ensure daily monitoring and execution of sales.

  • Provide a friendly and welcoming environment.

  • Maintain a professional appearance consistent with established dress code and image guidelines.

People

  • Support management team with training new associates on customer service standards and product knowledge.

  • Supervise sales floor and provide direct supervision for an abbreviated period of time in the absence of a store manager on the floor.

  • Supervise and develop sales associates as necessary.

Operational Standards

  • Responsible for all opening/closing procedures of the store on all designated shifts as per the store hours of operation

  • Ensure strict compliance and adhering to the application of policies and procedure.

  • Key Holders will be able to process returns but cannot execute employee purchases.

  • Assists the Management Team with inventory preparations and participate in the actual Inventory.

  • Ensure operational integrity & asset protection compliance in day-to-day operations & practices.

Skills and Requirements

  • Must have a minimum of 1-2 years of retail experience

  • Excellent interpersonal skills supporting a team environment

  • Strong English communication - verbal and written / Multilingual is a plus

  • Excellent time management/project skills

  • Strong planning and organizational skills with a sense of priority for deadlines and attention to detail

  • Ability to recognize and react to changing work demands

  • Comfortable and confident in making effective autonomous (and group) decisions in a timely manner

  • Goal oriented: ability to stay focused on creating winning results

  • Dedicated to high levels of Customer Service and Sales Productivity

To apply, please email your resume to the Club Monaco team at cms01083@clubmonaco.com.

Part-Time Stylist

Essential Duties & Responsibilities

  • Maximize personal sales at all opportunities.

  • Provide a friendly and welcoming environment.

  • Meet and exceed personal sales and metric expectations.

  • Be a team player and keep stores best interest top of mind.  

  • Communicate product and customer feedback to managers.

  • Apply Point of Sale knowledge to process needed transactions

  • Handle multiple customers at fitting rooms by following all policies and procedures 

  • Demonstrate effective phone etiquette through customer service

  • Ensure ease of customer experience through visual presentation and overall store maintenance 

  • Clean, vacuum, fold, size, steam, replenish as assigned

  • Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, folding and floor changes

  • Maintain a professional appearance consistent with established dress code and image guidelines 

Experience, Skills, and Knowledge

  • Excellent interpersonal skills supporting both a team environment and customer service

  • Excellent English communication- verbal and written

  • Excellent time management/project skills

  • Strong attention to detail

To apply, please email your resume to the Club Monaco team at cms01083@clubmonaco.com.

General Manager

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Our Experiences team puts fans at the center of their favorite stories, in real life, through permanent entertainment venues, Netflix House, and touring attractions around the world. Netflix Houses are our permanent, always-on, constantly refreshable entertainment venues, where guests can step into their favorite stories. We want these experiences, along with merchandise offerings, to help promote love for our titles so they become part of the zeitgeist for longer periods of time and drive long-term value for Netflix.

As a General Manager, you will lead all aspects of a site, including developing staffing plans, recruitment and hiring, training, vendor coordination, overseeing daily operational flow, driving revenue growth, financial accountability, and all other factors of the operation, ensuring a best-in-class Guest experience.

Learn more and apply HERE.

What You Will Do

  • Develop and lead the overall on-site operations for a Netflix House location, including revenue optimization, P&L management, staffing & hiring strategies, vendor management, and operational excellence

  • Optimize ongoing operations to achieve maximum efficiency and best-in-class Guest Service, incorporating learnings from other Netflix House & touring sites.

  • Coordinate with vendor stakeholders for all operational needs.

  • Align with key stakeholders across Live Experiences, consumer products, finance & strategy, legal, human resources, and content teams

  • Establish regular meetings with key stakeholders to update on progress and solicit feedback.

  • Promote and foster a mindset of continuous innovation for internal teams and external partners.

  • Maintain a dual focus on profitability and increasing overall Netflix fandom.

What We Need From You

  • Demonstrated 10+ years of operations management experience ideally in the themed entertainment, retail, restaurant, or hospitality industries.

  • Experience with building and developing highly functional teams.

  • Passionate about creating meaningful guest experiences while also balancing revenue goals.

  • Strong knowledge of hiring practices and training & development strategies.

  • Experience managing direct and indirect teams in an environment that embraces continual learning and change.

  • Excellent communication skills, both verbal and digital.

  • Excellent leadership skills.

  • Strong desire to think outside the box and innovate.

  • Strong financial acumen.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

HR Manager

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Netflix Houses are our permanent, always-on entertainment venues, where Guests can step into their favorite stories and have IRL experiences. The ultimate goal is to increase Fandom for our members. We want these experiences to help promote our titles and build them into title brands or franchises so they become part of the zeitgeist for longer periods of time.

As Human Resources Manager, you will lead all aspects of the on-site HR experience, including daily HRBP responsibilities, employee relations, training, and recruitment.  You will also be the link between the on-site needs, and the larger Netflix corporate HR team.

Learn more and apply HERE.

What you will do: 

  • Develop and lead all day-to-day HR efforts as the HRBP for the Netflix House employees.

  • Ensure all employees meet local jurisdictional requirements, including employment documentation, training verifications, and ongoing regulatory compliance.

  • Maintain up-to-date knowledge of the geographic market, including competitor analysis, salary trends, and HR best practices.

  • Understand the broader Netflix Live Experiences business strategy, and continually adjust on-site strategies, as needed.

  • Establish regular meetings with key stakeholders and corporate HR cross-functional partners to update on progress and solicit feedback.

  • Oversee recruitment and resource planning for all Netflix House employees

  • Lead onboarding and training for new employees, in partnership with the wider management team and training coordinator

  • Own the strategy to recruit a range of candidates, in limited talent pools by building key competitive research, developing industry profiles, networking, and direct sourcing.

  • Source the best candidates and then interview, offer, negotiate and close candidates for assigned roles

  • Be a critical inclusion & diversity thought partner to leaders and determine a plan for increasing representation

  • Promote and foster a mindset of continuous innovation.

What we need from you:

  • Demonstrated 7+ years of HR generalist/HRBP work in a hospitality, retail, or F&B environment.

  • Experience with building and developing highly functional teams.

  • Strong knowledge of the local talent market, hiring practices, and regulatory information.

  • Strong knowledge of training & development strategies.

  • Adept at exploring and analyzing data to identify insights and opportunities for business impact.

  • Passionate about and experienced with leading through change and navigating ambiguity, while maintaining operational excellence.

  • Excellent communication skills, both verbal and digital.

  • Excellent leadership skills.

  • Strong desire to think outside the box and innovate.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.