Your Visit

Hours & Location
Health Standards
Concierge+
FAQ
Parking & Directions
Security
Hotels
Curbside Pickup

Hours & Location

Our Hours:

Mon – Sat, 11am – 7pm
Sun, 12pm – 6pm
Department store and restaurant hours may vary.

Address: 13350 Dallas Parkway
Dallas, Texas 75240

Galleria Dallas is now open!

After thoughtful consideration and consultation with health experts, we have reopened Galleria Dallas. Shopping center hours will be reduced to Monday – Saturday, 11am – 7pm, and Sunday, 12pm – 6pm.

We hold the health and safety of our guests and employees as our top priority. To welcome guests back to a safe environment, we will continue to take necessary steps to protect you while supporting our retailers’ operations.

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Health Standards

All visitors to our building must wear face coverings, including all employees.
Cleaning practices have been enhanced, especially on high-touch surfaces.
All stores are required to comply with the governor’s orders to operate at 50% capacity.
The Children’s Play Place is temporarily closed.
Valet operations are limited to the Westin Hotel drive only.
To limit contact, Galleria Dallas Concierge+ services, including curbside pickup and, bag and package check are currently suspended.
Stroller and wheelchair rental are not offered.
Common-area and food-court seating have been removed or spaced for social distancing.
Signs are located throughout the building reminding guests of social distancing.
Participating retailers are offering curbside pickup through the Westin drive.

Concierge+

Galleria Dallas is excited to introduce a new level of service with Concierge+. While still providing all of the amenities below, we are proud to offer an extended level of service, including curbside pick-up, hands-free shopping, bag and luggage storage, and more.

Located on Level 1, Center Court, Concierge+ at The Guest Reception Center is open during shopping center hours and can be contacted at 972.702.7164.

Suspended until further notice.
Galleria Dallas welcomes our international shoppers. Before leaving Texas and the USA, save by receiving a refund of the Texas Sales Tax paid on purchases in Texas. Visit the TaxFree Shopping Booth at Galleria Dallas, located on Level 3, near Old Navy.
The perfect present is here! Galleria Dallas gift cards are available in denominations of $10, $25, $50 and greater at the Guest Reception Center, on Level 1, near Center Court. The Guest Reception Center currently accepts credit cards as payment for gift cards.
*Valid at all Galleria Dallas retailers that accept Mastercard®
Suspended until further notice.
No need to lug your luggage all over the mall. Easily check your suitcases or any other items you don’t wish to carry at our Guest Reception Center for the duration of your visit.
Although we no longer sell Galleria Gold or Galleria Dallas gift certificates, you may exchange these items for a Galleria Dallas gift card at the Guest Reception Center, Level 1, near Center Court.
Suspended until further notice.
The Guest Reception Center can assist you with copies and faxes for $1-$2 per page. It also sells domestic and international postage stamps.
Suspended until further notice.
Complimentary strollers and wheelchairs are available at two locations at Galleria Dallas: our Security Office, on Level 2, near Gap, or our Guest Reception Center, on Level 1, near Center Court. Nearest parking access to the Security Office is the Blue Garage, Level 3. You can contact security at 972.458.2700.
Shoppers traveling more than 50 miles to visit Galleria Dallas should bring a valid photo ID and visit the Guest Reception Center located on Level 1, near Center Court to receive a VIP Privilege Card filled with special offers and discounts. VIP Privilege Cards are also available at many local hotels and may be redeemed at the Guest Reception Center.
We regularly welcome groups from around the world and want to make sure you have everything you need when you visit. If you need information for your group in advance or for large groups of 10 or more, including student or international tours, please contact us at 972.702.7100.

FAQ

The doors to the shopping center are open Mon – Sat, 9am – 7pm, and Sun, 11am – 6pm. Galleria Dallas welcomes walkers during this time.
Free, unlimited Wi-Fi is available throughout the shopping center for your convenience. The network name FREE_DALLAS_GALLERIA.
Doors open at 9am but if you need help before that Galleria Dallas Security can assist with access to your car. Call 972.702.7171.
Overnight parking is available in designated areas for guests of the Westin Galleria Dallas.
Smoking is prohibited inside the shopping center and in the area next to The Blue Fish, known as The Alley. Smoking is permitted 25-feet from any shopping center entrance.

Parking & Directions

13350 Dallas Parkway, Dallas, TX – I-635 at Dallas North Tollway

From Love Field

East on Mockingbird Lane to the Dallas North Tollway
North to Galleria Road Exit

From DFW Airport

Take DFW Airport North Exit to I-635 East
Exit Dallas Parkway North (Exit 22A)

From the North

I-35E
I-35E South to I-635 East.
Exit Dallas Parkway North (Exit 22A)

Highway 75

Highway 75 South to I-635 West.
Exit Dallas Parkway North (Exit 22A)

From the South (Downtown)

I-45, I-35E, and Highway 67
I-35E North
Exit Dallas North Tollway (Exit 429C)
Exit Galleria Road from the Tollway

From the East

I-30, I-20, and Highway 80
To I-635 North
Exit Dallas Parkway North (Exit 22A)

From the West

I-20, I-30, Highway 183 and Highway 114
I-35E North to I-635 East
Exit Dallas Parkway North (Exit 22A)

Dallas Tollway

South to Alpha Road/Galleria Road Exit

Security

Galleria Dallas Security is available to walk you to your car 24 hours a day, 7 days a week.

Lost and Found – Lost items can be retrieved at the Galleria Dallas Security Office located on Level 2, near Gap, and can be reached at 972.458.2700.

Lost Vehicles and Vehicle Assistance – Galleria Dallas Security is available to assist in finding lost vehicles and personnel are available to change flat tires and jump-start your vehicle. Locksmith services are available through outside vendors, and security will assist with contacting a vendor.

Hotels

Galleria Dallas is surrounded by thousands of hotels, making Dallas the perfect shopping getaway. Let us help find the perfect hotel for you.

View Our Recommended Hotels

Curbside Pickup

Shoppers can now order from the Galleria Dallas location of the following participating retailers and pick up their purchases curbside – just follow signs to the designated curbside pickup area located at the Westin Hotel drive.

Please contact the retailer you’d like to shop for more information; each store has its own process for fulfilling orders.

Participating Retailers & Restaurants:

Abercrombie & Fitch
972.233.1832

Aerie
972.386.7764

Altar’d State
972.789.9696

American Eagle
972.386.7764

American Girl® Boutique
877.247.5223

Ann Taylor
972.386.4548

Apricot Lane
972.386.6070

Bachendorf’s Jewelers
972.392.9900

The Blue Fish
972.250.3474

Club Monaco
972.386.5006